You might wonder why a professional copywriter has a personal blog on their portfolio site. Simple: I believe the best writing comes from a place of radical transparency. This is my space to uplift, inspire, and speak my truth. Some call it “unprofessional”—I call it being human. And in this industry, being human is theContinue reading “Welcome to the Heart of the Operation.”
Tag Archives: GovTechWriting
The “Hidden Tax” of Legacy Systems: Why Maintenance is Killing Your Budget
The “Old Way” For many government agencies, the “old way” of doing things feels safe. The servers have become part of the everyday landscape and the software is familiar. Whether it’s a 20-year-old database for tracking permits or an ancient manual entry system for HR, these ‘legacy’ setups are holding agencies back. But there isContinue reading “The “Hidden Tax” of Legacy Systems: Why Maintenance is Killing Your Budget”
Heather Congrove 